I recently bought my wife a 2014 Cadenza. The car is very sharp looking and has every feature we could ever want. However less than a month into ownership we are already starting to experience a few issues:
PUSH START-
You get in the car, put your foot on the brake, push the start button. The car does not start but instead goes into ACC. Usually you'll get the car to start after doing this cycle a few times. It's almost as if the car isn't recognizing that your foot is on the brake.
Some research online shows that it is a somewhat common issue with Optimas and a faulty brake switch is most likely to blame. I contacted three dealers in the area. Since the issue is intermittent and only happens every so often, nobody is willing to replace the brake switch (a $15 part) without first observing the problem themselves.
MIRROR CLANK-
With the driver's side mirror, every time you shut the door there is a loud clank noise from the mirror. It almost sounds like loose change within the mirror. I pointed this out to the dealer and their fix was to press on the top of the mirror and the sound went away.
I've already spent two hours sitting at a dealer waiting for them to diagnose the push start issue, but they were unable to replicate the problem. The tech speared out the codes, made sure my battery had a full charge, and sent me on my way. I'm pretty dissatisfied with the service from Kia so far. Their position is if the vehicle isn't exhibiting the problem all the time, it's not really an issue at all. I want to get this taken care of before my warranty expires since we are nearing 52,000 miles. It sounds like the only way to have the dealer see the problem is to drop the car off for multiple days so they can periodically try to start the car themselves. Only issue with that is we need two cars and the dealer will not provide a loaner.
Has anyone else experienced these issues?
PUSH START-
You get in the car, put your foot on the brake, push the start button. The car does not start but instead goes into ACC. Usually you'll get the car to start after doing this cycle a few times. It's almost as if the car isn't recognizing that your foot is on the brake.
Some research online shows that it is a somewhat common issue with Optimas and a faulty brake switch is most likely to blame. I contacted three dealers in the area. Since the issue is intermittent and only happens every so often, nobody is willing to replace the brake switch (a $15 part) without first observing the problem themselves.
MIRROR CLANK-
With the driver's side mirror, every time you shut the door there is a loud clank noise from the mirror. It almost sounds like loose change within the mirror. I pointed this out to the dealer and their fix was to press on the top of the mirror and the sound went away.
I've already spent two hours sitting at a dealer waiting for them to diagnose the push start issue, but they were unable to replicate the problem. The tech speared out the codes, made sure my battery had a full charge, and sent me on my way. I'm pretty dissatisfied with the service from Kia so far. Their position is if the vehicle isn't exhibiting the problem all the time, it's not really an issue at all. I want to get this taken care of before my warranty expires since we are nearing 52,000 miles. It sounds like the only way to have the dealer see the problem is to drop the car off for multiple days so they can periodically try to start the car themselves. Only issue with that is we need two cars and the dealer will not provide a loaner.
Has anyone else experienced these issues?