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Discussion Starter · #1 ·
Hello All,
For the 2015 KIA Cadenza, a change has been made during the year production.
I purchased my Cadenza 2015 with a build date if 5/14 the newer 2015 Cadenzas with a build date of 1/15 have two new items added to the car. 1st, the trunk cargo mat carpet now has CADENZA embroidered on the mat, mine is just a plain black carpet. 2nd, the rear trunk latch and protection piece is no longer just a black plastic, it now has a chrome accent piece. Both cars on the lot I looked at had the same options as mine, premium with Luxury package.
Parts guy checked for me and said that KIA does this all the time, constantly changing / upgrading within the same model year. The rear trunk mat is available to order, however, the trunk chrome accents are not at this time.
The pictures show the new part number for the mat $95.00 option and my trunk and the new trunk piece.
 

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sigh, no surprise. my 2014 had a build date of 9/13; premium, luxury and tech. and white leather packages. was the most loaded available then; but, it didn't have the cooled pass. seat or the height adjustment on the pass. seat. two weeks later, 2014s on the lot had the cooled seat, and height adjustable seat. Pitched a fit ( or two ) with the dealer and KIA corporate Cadenza special help unit; they could care less and said basically; too bad. All car makers can change whatever they want whenever they want to; but, the way KIA does it without an effort to retrofit earlier models just is STUPID and insulting. Believe me, I told them I would pay for retro fitting but they had nothing to offer and would not figure out a way to do it.

I love my Cadenza and it's still a great highly equipped car for the $, but, I don't trust KIA anymore to not significantly change things without pre-warning or advertising. Makes you feel ripped off and that doesn't make you feel warm fuzzies for future buys.

Too bad cause I had wanted a K900 but not now when they make changes willy nilly and at that price point, I'd be SUPER p.o.'d when they did it mid year to the K9.

I might buy an Optima again in future; but, not their higher $ cars. Great cars; and no longer cheap KIA quality. But, design, manufacturing, and customer satisfaction all belong still to the old cheap KIA mentality.

Dumb, dumb, dumb moves on KIA's part. They have a real chance with their luxury cars but they are blowing it like Jaguar did with inconsistencies, servicing, and customer satisfaction.

Not to mention, resale sucks majorly! I only have 4500 miles on my 2014 and it's worth over 10K less and I only paid 34K out the door on a 43K vehicle. Now it's worth maybe 24K even though it's like absolute brand new.

KIA; not such a fan anymore in just a short time. They're blowing their chances and don't seem to care; in fact, they do NOT care or they'd improve their service departments at their dealers, have trained support techs at corporate who KNOW their cars, and, if they offered some kind of retro fit at a reduced cost when they change and add something the week after you buy a car!
 

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Dave
I felt the same way about my first cadenza, same thing with cooling only in drivers seat,
Problem after problem, hot line didn't seem to care.
My wife also had a cadenza and not one problem with it.
I took her cadenza and traded the first one in on a certified pre-owned K900. Prices are now
lower than a new cadenza, still got full warranty 10 year/100,000 miles and on a low mileage
K900.
Check one out, no one is having problems. They already did an upgrade on the K900 to
not much quilted seats and a few little things.
They are doing a remake in 2017 on the K900, but I have more than enough stuff on this K900
If you find a certified pre-owned luxury with the VIP package grab it. You will not be sorry
I swore I'd never buy another KIA but take that back after this car
 

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Dave
I felt the same way about my first cadenza, same thing with cooling only in drivers seat,
Problem after problem, hot line didn't seem to care.
My wife also had a cadenza and not one problem with it.
I took her cadenza and traded the first one in on a certified pre-owned K900. Prices are now
lower than a new cadenza, still got full warranty 10 year/100,000 miles and on a low mileage
K900.
Check one out, no one is having problems. They already did an upgrade on the K900 to
not much quilted seats and a few little things.
They are doing a remake in 2017 on the K900, but I have more than enough stuff on this K900
If you find a certified pre-owned luxury with the VIP package grab it. You will not be sorry
I swore I'd never buy another KIA but take that back after this car
Thanks Gene, I remember you having similar disappointments. Glad you've got two good ones; they are indeed a lot of car for the $.

My dealer has twice given me a K9 as a loaner and there's no doubt it is fantastic; heavy and solid, luxurious, and stunning looks. I have been looking at, and considering, a certified low mileage K9 once I saw them priced in the upper 30's. My dealer's GM is an acquaintance and he said he would locate one for me whenever I'm ready and he admitted that the resale value is indeed great for a buyer; not so great if you are trading.

Other than my disappointment with KIA's work standards service wise and disinterest from corporate, I got a great individual car. No flaws, no rattles, squeaks, or gremlins. And I am very particular.

I'll hold on to the Cadenza for a while longer; I'm retired with two cars hence the low mileage, so, no rush to change. The only cars I would consider anyway would be the K9 or Jaguar XJ-L, although the Jag still doesn't have all the same K9 options like their VIP. But, while both vehicles are terrific, it is both company's behavior after the sale that concerns me. If only they could take a few lessons from Toyota/Lexus or Nissan/Infiniti...

I've had a Jag I loved but service and diagnostics were as bad or worse than KIA; so if I got a problem car I'd have to deal with incompetence and ignorance with them also. I love cars, and appreciate good service but I'm also a fair and reasonable customer. Owning a Lexus as my other car allows me to see the incredible difference in customer service from the Lexus dealer on the rare occasions it is in the shop.

If Lexus only had more exciting cars for their extreme prices!

But you're right; the K9 with the VIP package is amazing and beats any other similar sedan by miles.
 

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Discussion Starter · #5 ·
Hello All,
Update, on the rear trunk Chrome accent piece, eBay has them for sale, new from Korea, 1 listed for $89.00 and the other for $69.00.
I would be happy to order these items to keep my Cadenza new with all the updates, however what to do with the new carpet and trunk piece I already have.
 

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Hello All,
Update, on the rear trunk Chrome accent piece, eBay has them for sale, new from Korea, 1 listed for $89.00 and the other for $69.00.
I would be happy to order these items to keep my Cadenza new with all the updates, however what to do with the new carpet and trunk piece I already have.
List them on the classifieds here!
 

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Discussion Starter · #7 ·
Thanks, Great idea, however shipping the rear carpet and trunk guard would be more expensive then I could sell the pieces for. The weight and size of these items are costly to ship. I could do it for local pick-up, however, I think I am one of the very few who purchased a Cadenza where I live. I have seen only 2 others in the 6 months I have the car. 3 dealers that we have by us don't even have the Cadenza in full view of the buyer. On Saturday, while waiting for my oil change, I had to go to the 3rd floor of the building garage to see the 2 this dealer had. Hidden on the top floor, that is where I saw the 2015 upgrades. Most of the advertisements for KIA in the weekend papers don't even mention they sell the Cadenza or K900's. KIA should do a better job of promoting this car.
 

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new dealer

I did do one thing to get better service from KIA. I switched dealerships.
Yes there still are dealerships who want to treat the Cadenza and K900's and their owners as special. Should I name a dealership, yes I'm going to . Earnhardt KIA of Phoenix,AZ. Trained service tech's treat you like they want you to return. loaner like we deserve and even return your car to you in a special aera.
Donuts and coffee, water or soda at no charge.
Thanks Gene, I remember you having similar disappointments. Glad you've got two good ones; they are indeed a lot of car for the $.

My dealer has twice given me a K9 as a loaner and there's no doubt it is fantastic; heavy and solid, luxurious, and stunning looks. I have been looking at, and considering, a certified low mileage K9 once I saw them priced in the upper 30's. My dealer's GM is an acquaintance and he said he would locate one for me whenever I'm ready and he admitted that the resale value is indeed great for a buyer; not so great if you are trading.

Other than my disappointment with KIA's work standards service wise and disinterest from corporate, I got a great individual car. No flaws, no rattles, squeaks, or gremlins. And I am very particular.

I'll hold on to the Cadenza for a while longer; I'm retired with two cars hence the low mileage, so, no rush to change. The only cars I would consider anyway would be the K9 or Jaguar XJ-L, although the Jag still doesn't have all the same K9 options like their VIP. But, while both vehicles are terrific, it is both company's behavior after the sale that concerns me. If only they could take a few lessons from Toyota/Lexus or Nissan/Infiniti...

I've had a Jag I loved but service and diagnostics were as bad or worse than KIA; so if I got a problem car I'd have to deal with incompetence and ignorance with them also. I love cars, and appreciate good service but I'm also a fair and reasonable customer. Owning a Lexus as my other car allows me to see the incredible difference in customer service from the Lexus dealer on the rare occasions it is in the shop.

If Lexus only had more exciting cars for their extreme prices!

But you're right; the K9 with the VIP package is amazing and beats any other similar sedan by miles.
 

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Discussion Starter · #9 · (Edited)
I wish we had that kind of KIA dealers, seems all they want to sell/promote is the Optima, SUV and lower
cars.
I did want to go for the K900 next with the VIP package, however I now have my eye on the new 2016 Cadillac CT6 sedan.
Looks like GM is going after the K900, Genisis/Equus, MBS550 etc. The car looks Great!
 

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I sure wish we had Kia dealers like that out here Gene.

I ended up bringing my K900 to the Hyundai dealer this weekend for an oil change due to the lack of quality service at the Kia dealerships locally here.

Would you believe the Hyundai dealership put the wrong oil in my K900 after all of that? LMAO

They used 5W30 instead of the recommended 5W20. FML
 

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expensive

That 2016 Cadillac CT6 sedan is really cool, but was reading on the pricing. By the time you get the turbo V6 and all the goodies on it, comes to $80,000.00 . You have to pay big bucks for everything and it comes bare bones. Does have some really nice stuff that you can't get on the K900.
I'm happy with the K900


I wish we had that kind of KIA dealers, seems all they want to sell/promote is the Optima, SUV and lowers cars.
I did want to go for the K900 next with the VIP package, however I now have my eye on the new 2016 Cadillac CT6 sedan.
Looks like GM is going after the K900, Genisis/Equus, MBS550 etc. The car looks Great!
 

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I sure wish we had Kia dealers like that out here Gene.

I ended up bringing my K900 to the Hyundai dealer this weekend for an oil change due to the lack of quality service at the Kia dealerships locally here.

Would you believe the Hyundai dealership put the wrong oil in my K900 after all of that? LMAO

They used 5W30 instead of the recommended 5W20. FML
There's nothing wrong with that, it's not like the numbers on the oil mean anything or are important in any way.
 
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