sigh, no surprise. my 2014 had a build date of 9/13; premium, luxury and tech. and white leather packages. was the most loaded available then; but, it didn't have the cooled pass. seat or the height adjustment on the pass. seat. two weeks later, 2014s on the lot had the cooled seat, and height adjustable seat. Pitched a fit ( or two ) with the dealer and KIA corporate Cadenza special help unit; they could care less and said basically; too bad. All car makers can change whatever they want whenever they want to; but, the way KIA does it without an effort to retrofit earlier models just is STUPID and insulting. Believe me, I told them I would pay for retro fitting but they had nothing to offer and would not figure out a way to do it.
I love my Cadenza and it's still a great highly equipped car for the $, but, I don't trust KIA anymore to not significantly change things without pre-warning or advertising. Makes you feel ripped off and that doesn't make you feel warm fuzzies for future buys.
Too bad cause I had wanted a K900 but not now when they make changes willy nilly and at that price point, I'd be SUPER p.o.'d when they did it mid year to the K9.
I might buy an Optima again in future; but, not their higher $ cars. Great cars; and no longer cheap KIA quality. But, design, manufacturing, and customer satisfaction all belong still to the old cheap KIA mentality.
Dumb, dumb, dumb moves on KIA's part. They have a real chance with their luxury cars but they are blowing it like Jaguar did with inconsistencies, servicing, and customer satisfaction.
Not to mention, resale sucks majorly! I only have 4500 miles on my 2014 and it's worth over 10K less and I only paid 34K out the door on a 43K vehicle. Now it's worth maybe 24K even though it's like absolute brand new.
KIA; not such a fan anymore in just a short time. They're blowing their chances and don't seem to care; in fact, they do NOT care or they'd improve their service departments at their dealers, have trained support techs at corporate who KNOW their cars, and, if they offered some kind of retro fit at a reduced cost when they change and add something the week after you buy a car!
I love my Cadenza and it's still a great highly equipped car for the $, but, I don't trust KIA anymore to not significantly change things without pre-warning or advertising. Makes you feel ripped off and that doesn't make you feel warm fuzzies for future buys.
Too bad cause I had wanted a K900 but not now when they make changes willy nilly and at that price point, I'd be SUPER p.o.'d when they did it mid year to the K9.
I might buy an Optima again in future; but, not their higher $ cars. Great cars; and no longer cheap KIA quality. But, design, manufacturing, and customer satisfaction all belong still to the old cheap KIA mentality.
Dumb, dumb, dumb moves on KIA's part. They have a real chance with their luxury cars but they are blowing it like Jaguar did with inconsistencies, servicing, and customer satisfaction.
Not to mention, resale sucks majorly! I only have 4500 miles on my 2014 and it's worth over 10K less and I only paid 34K out the door on a 43K vehicle. Now it's worth maybe 24K even though it's like absolute brand new.
KIA; not such a fan anymore in just a short time. They're blowing their chances and don't seem to care; in fact, they do NOT care or they'd improve their service departments at their dealers, have trained support techs at corporate who KNOW their cars, and, if they offered some kind of retro fit at a reduced cost when they change and add something the week after you buy a car!
