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Discussion Starter · #1 ·
Hi Guys, as the title says I'm one week into my new 2015 Cadenza Premium with Luxury package which I'm loving, upgraded from my previous 2011 Kia Optima which I also loved. My only complaint so far is the bluetooth. I seem to be getting static through the speakers when I play anything through my phone, if I use an auxiliary cable it goes away but I lose the functionality of switching the song and everything. A search around the forum showed a couple threads regarding a similar issue but they are over a year old and I didn't see much of a resolution. Just wondering if anyone has run into this recently or if there was a resolution to the previous posts?
 

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Welcome to the forum.
Check on mapnsoft.com for the latest update to the maps
check and see if yours is the latest, I think the update
settled the problems some people were having.
If the map and software is out of date. See if the dealer
will update it for you for free
 

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Hi Guys, as the title says I'm one week into my new 2015 Cadenza Premium with Luxury package which I'm loving, upgraded from my previous 2011 Kia Optima which I also loved. My only complaint so far is the bluetooth. I seem to be getting static through the speakers when I play anything through my phone, if I use an auxiliary cable it goes away but I lose the functionality of switching the song and everything. A search around the forum showed a couple threads regarding a similar issue but they are over a year old and I didn't see much of a resolution. Just wondering if anyone has run into this recently or if there was a resolution to the previous posts?
If you use bluetooth you automatically lose sound quality, most people can barely notice the sound quality loss, but if you start playing MP4s from your iPod through a auxiliary cable you can really tell. If you are playing music through Pandora you will also lose sound quality, since I noticed Pandora doesn't stream full quality unless you are a paying customer of theirs.

You can also try just plugging your iPhone into the USB port, I believe it will load all of your songs onto the screen and you will be able to control from there. Only thing I've found that's bad with the USB port is the shuffle feature is really bad...
 

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Discussion Starter · #4 ·
Thanks for the responses guys, I'm unfortunately an android user so the usb has no real function for me that I'm aware of. I didn't have any issues with my optima using Bluetooth and with the nicer system in these cars Im hoping I can get it resolved. I never considered myself that picky of a sound person but I think because the sound is quite clear and crisp the static / fuzz at the certain frequencies is that much more noticeable. My maps software is out of date however so I'll be contacting the dealer to see if I can get it updated and if it makes any difference.
 

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I got my car 3/1/14 and have never had quality problems with music streaming. Have you tried a different device to determine if it was the car or maybe your device? I'm using a Note 3 with mine.
 

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Discussion Starter · #6 ·
I've tried it with my phone which is an HTC M8 and a Samsung galaxy S6 edge with the same results. I'm at the dealership now who's taking a look at it but they said there weren't any map updates (even though online I definitely have a lower map version) and they said the update shouldn't affect the Bluetooth. We'll see.
 

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Discussion Starter · #7 ·
2 1/2 hours later no solution, they wouldn't acknowledge that there was a map update for the car, and while the technician acknowledged some sound issues he blamed it on the quality of the music itself which I disagree with since the same song played through the aux cable vs Bluetooth sounds different. They supposedly updated something but the version numbers on the system are the same as before I went in. Kia customer service acknowledged that there was a map update for the car but didn't agree with me that even though I just bought the car brand knew that I shouldn't have to pay for the update so now I guess it's wether or not I want to fork over the 180 bucks myself to see if it fixes the problem.
 

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That sucks. 1 of the things I make sure to do before I sign papers is listen to music quality in a car, usually after a test drive if I like it. I will usually have a CD, listen to the radio, and stream from my phone if I can pair it quickly. It's a pretty important feature to me so I make sure I look into it. I'm not sure that the map version has anything do with Bluetooth, but I could be wrong.
 

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Welcome to the forums and congrats on your new Cadenza!

I think the bluetooth issue isn't just specific to the Cadenza either. On my 2012 Optima SX the bluetooth was terrible and I never used it because of the poor sound quality... Now my Santa Fe Sport I drive now I've never had a problem with the bluetooth. I've seen some members on the Forte forums complain about poor bluetooth quality as well.

I think Kia/Hyundai are still working somethings out with this. Good luck!

-Paul
 
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