Cadenza Problems Still Continues..... - Kia Cadenza Forum
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post #1 of 37 (permalink) Old 05-01-2014, 10:40 PM Thread Starter
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Thumbs down Cadenza Problems Still Continues.....

Well for anyone new to my "Cadenza Problems" I have announced here.......here is a summary first of all my problems with the car..........


- Passenger Metallic Rattle in side mirror (FIXED)
- Dent in rear trunk behind placement of Cadenza Badge Wording, replace trunk lid back panel (FIXED)
- Sunroof Switch Replacement (FIXED)
- Driver Side Fog Light Replacement (Condensation - FIXED)
- Driver Side Mirror Loud Motor sound when unfolding (FIXED but dealer did a terrible paint job, working on getting it done over again)
- Air Pocket in Tire side wall (FIXED)
- Rear parking assist failure (currently at dealer still, had to have a higher level engineer actually fly in to work on the issue)




New Issues:
- Drive side wiper blade is shaking
- Metallic rattle when car starts (Engine oil is not low and have been following maintenance in manual)
- Sometimes I here a popping sound from the wheel well when making sharp slow turns.


Been talking with Kia Consumer Affairs, was able to get the Region Parts and Service Manager for the whole east coast with Kia to fly out and look at my car. He stated that he was concerned about the Back up System and the Engine Knock on start up. The dealership couldn't fix the back up system sensors and had to fly in one of the top engineers that worked on the Kia cars to come look at the system.


Since I have been having so many problem with my car, I really hope something is wrong with the engine, if so I think I should be able to get it labeled as a lemon and get a new car.


Do you think this would happen? Anyone know the laws on new cars deemed as lemons?


**NOTE: Also, since I have so many issues with my car, Kia is paying one month of my car payment.
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post #2 of 37 (permalink) Old 05-02-2014, 10:24 AM
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im no expert but i think 3-6 times for the same issue then it's a lemon... i think there are different rules like 3 is its a safety issue or life threatening and 6 if its something non life threatening.

you've had a string of bad luck with your buddy... i feel for you. unfortunately tho... it happens. sounds like they have tried to take good care of you by paying your payment... hopefully get you an equal loaner car. ive never heard of a service department going through the lengths of flying in an engineer from service corporate to help with the problem tho.... impressive...

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post #3 of 37 (permalink) Old 05-02-2014, 12:54 PM
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Call the consumer affairs department of your state's attorney general's office. They will be able to help you whether or not it's covered under the lemon law. As Beezwax pointed out, it's probably not due to the fact that it does have to be seen for the same reason a number of times, but logging a case with them won't hurt anything.


If it was my car that had so many issues I'm pretty sure I'd be up the dealers ass 24/7, but it looks like they're sympathetic to your issues and trying to help. That's more then I've ever received from any dealer...
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post #4 of 37 (permalink) Old 05-02-2014, 01:25 PM Thread Starter
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Thanks as always with your feedback I have been looking at the Maryland Lemon Laws, getting all my stuff ready!
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post #5 of 37 (permalink) Old 05-02-2014, 01:27 PM Thread Starter
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Originally Posted by Passive View Post
Call the consumer affairs department of your state's attorney general's office. They will be able to help you whether or not it's covered under the lemon law. As Beezwax pointed out, it's probably not due to the fact that it does have to be seen for the same reason a number of times, but logging a case with them won't hurt anything.


If it was my car that had so many issues I'm pretty sure I'd be up the dealers ass 24/7, but it looks like they're sympathetic to your issues and trying to help. That's more then I've ever received from any dealer...
I have contacted Kia Consumer Affairs and been working with them from Day 1. It was Kia Consumer Affairs that have been sympathetic, the Dealer has not in anyway shape or form. It was my constant calls to Kia Consumer Affairs and their efforts.

Thanks for the information, I will contact my states attorney general about this issue.
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post #6 of 37 (permalink) Old 05-02-2014, 07:42 PM
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Originally Posted by murrwin320 View Post
I have contacted Kia Consumer Affairs and been working with them from Day 1. It was Kia Consumer Affairs that have been sympathetic, the Dealer has not in anyway shape or form. It was my constant calls to Kia Consumer Affairs and their efforts.

Thanks for the information, I will contact my states attorney general about this issue.
I should have known better. Good luck and keep us posted.
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post #7 of 37 (permalink) Old 05-03-2014, 11:54 AM
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Sorry for the luck man. Mine has started the "cold startup rattle". I think its a heat related issue like my Ram had. The had to recall the manifold bolts to have the problem fixed on the truck.
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post #8 of 37 (permalink) Old 05-03-2014, 12:05 PM
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GDI motors are noisy during cold start up naturally

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post #9 of 37 (permalink) Old 05-03-2014, 03:16 PM
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Yup mine is loud too
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post #10 of 37 (permalink) Old 05-30-2014, 01:38 PM
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The rattle reminds me of a dry sump oil system. The timing chain may be dry for a couple of seconds at start up and quiets down once the oil is present. My Yamaha FJR1300 makes the very same sound as my Cadenza. I always give it a minute before revving the motor.
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